johnhunter.com
Resume Home
Technology experience:
- Agile software development
- Information technology program management
- Software development
- Ruby on rails
- Software testing
- Usability
- Wordpress
Managament Improvement:
- Deming management system
- Lean manufacturing
- Six sigma
- Managing people with respect
- Productivity
- Program management
- Project management
- Systems thinking
- Mistake proofing
My management blog
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My strengths include: improving the way work is done, using the internet to improve performance of the organization, getting results the customer wants, applying management improvement tools to get results, finding new ways to achieve results, program management using agile software development methods, improving effectiveness and efficiency.
Employment
- Curious Cat Ltd. (1995 to present)
Founder, owner and president
Created, program and edit tens of web sites including:
- The W. Edwards Deming Institute - (2004 to present)
Senior Facilitator
- One of 12 people selected to design and conduct the new 2 and half day Deming Management Seminar
- Has failitated Deming Seminar around the United States and in Singapore
- American Society for Engineering Education - Washington DC (2004 - 2011)
Information Technology Program Manager
- Program management using agile methods and Ruby on Rails)
- Applied Deming and lean manufacturing management methods to improve productivy, reliability and usability
- White House Military Office - Washington DC (2001-2004)
- Adviser on whitehouse.gov team
- Responsible for Military Office intranet site
- Project manager for information technology projects
- Established the first White House Military Office web presence
- Office of the Secretary of Defense Quality Management Office - Arlington, Virginia (1997 to 2001)
Deputy Director for Web Operations
- responsible for all aspects of web site content and development
- created an intranet site giving staff the ability to update web site content using simple forms
- substantially improved existing processes, shaping solutions based on internet technologies
- responsible for application development project management of icelink.disa.mil
- initiated, designed and implemented a web based system for Quality Management internships in government
- consulted for and assisted organizations within DoD which requested my help
- United States Office of Personnel Management Office of Retirement Programs - Washington DC
Analyst
- created computer applications to improve customer service and internal operations
- created the Office of Retirement Programs' web site and related infrastructure
- was responsible for crafting the plans for using the internet to improve customer service and organizational performance
- led the internet team for the Retirement and Insurance Service
Additional Professional Experience
I have spoken at several national conferences and seminars on using internet technology to improve organizational performance, including: seminars for the W. Edwards Deming Institute, the National Quality in Education Conference, W. Edwards Deming Institute Annual Conference and the American Society for Quality, Quality Management Division Annual Conference.
- Scholtes Seminars and Consulting (1997 to present)
Peter Scholtes authored the Team Handbook and the Leader's Handbook. I created a web site for Scholtes Seminars and Consulting to serve a worldwide audience.
- Public Sector Continuous Improvement Site (1995 to present)
I created this site to help those trying to improve the performance of public sector organizations. The site focuses on the following methods of improvement: the System of Profound Knowledge (W. Edwards Deming), Systems Thinking, Statistical Process Control, Customer Focus, Joy in Work, Learning Organizations and Innovation. My aim is to help those attempting to make improvements using such methods.
- American Society for Quality Public Sector Network
- Board Member, Secretary, Internet Chair
- Established a web site for the Network
- Washington Deming Study Group - Washington, DC
- Administrator
- Founding Board Member
www.johnhunter.com/johnhunter/resume/resumemi.cfm
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